中國信託商業銀行
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Customer   Service
New Delhi: +91-11-43688888
Taiwan: 0800-017-888
 
2017/07/21 Dear Customers,
First of all, we would like to thank you for using our Automated Message Notification Service. To enhance service quality, we will upgrade the email system at 2017.08.11 from 19:00 to 23:00. During the maintenance period, we will suspend the system service. We are sorry for any inconvenience it may cause! In order to keep the service continuing after maintenance, please note that mmas@notify.ctbcbank.com is our sender address of notification service, and help remind your IT department not to set it as trash mail or lock its IP. Thank you. If you have any questions, please contact with our customer service. Thank you.
客服專線 (Customer Service):
TW:0800-017-888, (886) 02-5559-9888#2700 / HK:(852)2916-1816 / CN:00-800-820-8188 / SG:(65) 6351-4888 / NY:(212) 457-8903 VN:84-8-3910-1888 Ext: 301~303 / IN New Delhi :(91) 11-43688888 / IN Sriperumbudur (Chennai) Branch : (91) 44-66227777 / JP Tokyo:(03) 6742-0968
2015/04/08 Dear customers,

In order to protect customers’ right and interests, CTBC internet banking website,
eTrust, will stop supporting SSL (Secure Sockets Layer) V 3.0 data transmission
protocol and begin to adopt TLS (Transport Layer Security ) protocol with a higher
security level. It’s recommended upgrading your Internet Explorer (IE) browser to
the latest updated version and check the setup of circumstance to prevent the
failure of login or opening browser.
    *eTrust ONLY supports Internet Explorer (IE) and the version of IE suggested to 8.0 or newer version.
To ensure the browser run normally,please refer to our instruction of「IE Circumstance Setup.」。

If you have any further question, please contact our Wholesale Banking Customer Service line at 0800-017-888。
2014/04/25 MMAS Mail server domain Name change on 6/7. Please refer to [MMAS] .

2012/05/19 In order to strengthen the security on transaction over the internet, the eTrust IP address will be updated as the following starting from 2012/5/19. Please follow the “IP Verification” below to make sure your transaction on eTrust will not be affected due to this IP changes. If you are an enquiry user or a checker for approving a transaction using Token, please ask your maker (the user for initialing a transaction) to follow the instructions below.
Please refer to [IP Verification].
Please add the following IP address on your firewall.
eTrust IP: 175.184.243.198
CA Server IP: 175.184.243.206 port (80, 443)

2011/08/01 eTrust IN is launched on 01/08/2011.




Customer Service   New Delhi :+91-11-43688888;Taiwan : 0800-017-888





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